Silver Oak Casino Privacy Policy

At Silver Oak Casino, we prioritize your privacy as a Canadian player. Our Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Canadian laws like PIPEDA, ensuring a safe and trustworthy online gaming experience.

Introduction to Our Privacy Commitment

Silver Oak Casino is dedicated to providing a secure environment for all Canadian users. This Privacy Policy explains our practices regarding personal data, aligning with the Personal Information Protection and Electronic Documents Act (PIPEDA). We handle your information responsibly to enhance your gaming sessions while respecting your rights.

What Personal Data We Collect

We collect essential information to deliver our services, including:

Name, email, and contact details for account creation.
Payment information for deposits and withdrawals in CAD.
IP address and device data for security and analytics.
Gaming activity logs to personalize your experience.

This data collection is transparent and limited to what's necessary for smooth operations.

How We Use Your Information

Your data is used solely for legitimate purposes such as:

Verifying identity under KYC requirements.
Processing transactions securely.
Sending promotional offers with your consent.
Improving site functionality through cookies and analytics.

We never sell your data to third parties without explicit permission.

Data Sharing and Third Parties

Silver Oak Casino shares information only when required, such as with payment processors or regulatory bodies. All partners adhere to strict data protection standards, ensuring compliance with Canadian privacy laws. We do not share data across borders without safeguards.

Security Measures for Data Protection

Your privacy is safeguarded by advanced encryption (SSL/TLS), firewalls, and regular audits. As a licensed operator under Curacao eGaming, we maintain high standards of fairness and security. Canadian players can trust our measures to protect against unauthorized access.

Your Rights Under PIPEDA

As a Canadian user, you have rights to:

Access and correct your personal data.
Withdraw consent for marketing communications.
Request deletion of information where applicable.
File complaints with the Privacy Commissioner of Canada if needed.

Contact our support for any requests regarding your data.

Cookies and Tracking Technologies

We use cookies to enhance user experience, track preferences, and prevent fraud. You can manage cookie settings via your browser. Our policy ensures these tools respect your privacy choices.

Changes to This Privacy Policy

We may update this policy to reflect legal changes or operational needs. Notifications will be posted on our site and via email. Continued use of Silver Oak Casino implies acceptance of updates.

Trust, Fairness, and Licensing

Silver Oak Casino operates under a Curacao eGaming license, ensuring fair play and data security. While online gaming regulations vary across Canadian provinces, we comply with federal privacy standards to build trust with players.

Frequently Asked Questions

What is PIPEDA and how does it apply?

PIPEDA is Canada's federal privacy law for private sector organizations. It governs how we handle your personal information to ensure transparency and accountability.

Do you share my data with other casinos?

No, we do not share your data with other gaming sites. Sharing is limited to necessary service providers under strict agreements.

How can I access my personal information?

Submit a request through our support team. We'll provide access within 30 days, free of charge, in line with PIPEDA.

What if I want to delete my data?

You can request data deletion, but we may retain necessary records for legal or transactional purposes. Contact us for details.

Atualizado January 29, 2026